Terms and Conditions

Effective Date: March 3, 2025

Last Updated: March 3, 2025

Welcome to Neelcamp

By accessing or using our services, you agree to comply with these Terms and Conditions ("Terms of Use") which govern your use and access to our website, http://neelcamp.com (the "Site"), and our mobile application (the "App," collectively with the Site, "Neelcamp" or the "Platform"). If you do not agree to these Terms or our Privacy Policy, please do not use Neelcamp. For any questions about this Agreement, contact us at support@neelcamp.com.

Acceptance of Terms

By accessing or using Neelcamp ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all users of the Platform, including but not limited to providers, parents, guardians, and participants. f you do not agree to these Terms, you must not access or use the Platform. Your continued use of the Platform constitutes your acceptance of any changes to these Terms. Neelcamp reserves the right to modify, update, or change these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the Platform after any modifications to these Terms will be deemed acceptance of those changes.

Description of Services

Neelcamp serves as a marketplace connecting users with various activity providers offering educational, recreational, and enrichment programs. We facilitate the discovery, booking, and payment processes but do not directly operate or control the services provided by third-party providers. As a user, you can browse and enroll in programs listed by these providers through our Platform. While we strive to ensure the accuracy and quality of the information presented, Neelcamp does not guarantee the availability, quality, or suitability of any program.By using our Platform, you acknowledge that any interactions or transactions with third-party providers are solely between you and the provider. Neelcamp is not responsible for any issues arising from these interactions, including but not limited to disputes, cancellations, or refunds.
We encourage users to review the terms and conditions, privacy policies, and any other relevant information provided by third-party providers before enrolling in any program.

Eligibility

To use our Platform, you must be at least 18 years old or possess legal parental or guardian consent. By creating an account, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all applicable laws and regulations. If you are under 18 but at least 13 years old, you may use the Platform only with the consent of a parent or legal guardian. In such cases, your parent or guardian must review and agree to these Terms on your behalf. By using the Platform, you acknowledge and agree that you are either of legal age to form a binding contract or have obtained the necessary consent from a parent or guardian to use the Platform.

Account Registration

When registering for an account, you agree to:

Neelcamp will not be liable for any loss or damage arising from your failure to comply with this obligation. By creating an account, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all applicable laws and regulations.

MOBILE SOFTWARE

Neelcamp may offer software applications ("Mobile Software") for accessing our services via mobile devices. To use the Mobile Software, you must have a compatible mobile device. Neelcamp does not guarantee compatibility with your device.
Neelcamp grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one Neelcamp account on a single mobile device owned or leased solely by you, for personal use. You may not:


Neelcamp may periodically release updates to the Mobile Software, which may be automatically installed on your device. By using the Mobile Software, you consent to such updates.
The license granted is not a sale of the Mobile Software or any copy thereof. Neelcamp and its third-party partners retain all rights, title, and interest in the Mobile Software.
If the Mobile Software is acquired on behalf of the U.S. Government, the following applies: You agree to comply with all applicable laws and regulations regarding the use of the Mobile Software.
Neelcamp reserves the right to modify, suspend, or discontinue the Mobile Software at any time without notice.
By using the Mobile Software, you acknowledge and agree to these terms.

USER CONDUCT

You agree to use the Platform in a manner consistent with all applicable laws and regulations. You shall not:

BOOKINGS AND PAYMENTS

When you book an activity through our Platform, you enter into a direct agreement with the respective provider. All bookings are subject to the provider's terms, including availability, pricing, and cancellation policies. Payments are processed through third- party payment processors, and Neelcamp does not store your payment information. You agree to pay all applicable fees associated with your bookings.
By making a booking, you authorize Neelcamp to charge your chosen payment method for the total amount of the booking, including any applicable taxes and fees. Neelcamp is not responsible for any disputes or issues arising from the provider's services, including but not limited to cancellations, refunds, or quality of service.

CANCELLATIONS AND REFUNDS

Cancellation and refund policies vary by provider. It is your responsibility to review and understand the provider's policies before making a booking. Neelcamp is not responsible for mediating disputes between users and providers regarding cancellations or refunds. Refunds are processed by the provider and may be subject to their specific policies.

PROVIDER RESPONSIBILITIES

Providers are independent contractors and are solely responsible for the activities and services they offer. They must ensure that their offerings comply with all applicable laws, regulations, and safety standards. Providers are responsible for accurately representing their services, availability, and pricing on the Platform. Providers agree to indemnify and hold harmless Neelcamp from any claims, damages, or liabilities arising from their services, including but not limited to personal injury, property damage, or violation of laws.

INTELLECTUAL PROPERTY RIGHTS

All content on the Platform, including text, graphics, logos, images, and software, is the property of Neelcamp or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without prior written consent from Neelcamp.
By using the Platform, you agree to respect the intellectual property rights of Neelcamp and third parties. Unauthorized use of the Platform's content may violate copyright, trademark, and other laws.
Neelcamp reserves the right to remove any content that infringes on intellectual property rights and to terminate the accounts of repeat infringers.

PRIVACY POLICY

Your use of the Platform is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Platform, you consent to the practices described in the Privacy Policy. Read it here.

DISCLAIMER OF WARRANTIES

The Platform and its services are provided "as is" and "as available" without any warranties of any kind, either express or implied. Neelcamp does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the Platform is at your sole risk.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Neelcamp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Neelcamp, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

This indemnification obligation includes, but is not limited to, any claims arising from: Neelcamp reserves the right to assume the exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate with Neelcamp's defense of such claims.

MODIFICATIONS TO THE TERMS

Neelcamp reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

TERMINATION

Neelcamp may terminate or suspend your account and access to the Platform at its sole discretion, without prior notice, for conduct that it believes violates these Terms or is harmful to other users of the Platform, Neelcamp, or third parties, or for any other reason. Upon termination, your right to use the Platform will immediately cease, and you must promptly discontinue all use of the Platform.
Termination of your account does not relieve you of any obligations incurred prior to the termination date, including but not limited to payment obligations.
Neelcamp reserves the right to retain and use your information as permitted by our Privacy Policy, even after termination of your account.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

You agree to submit to the personal jurisdiction of the state and federal courts located in Texas for the purpose of litigating all claims or disputes arising out of or relating to these Terms or your use of the Platform.

NOTIFICATION PROCEDURES AND CHANGES TO THE AGREEMENT

Neelcamp reserves the right to determine the form and means of providing notifications to you, and you agree to receive legal notices electronically if we so choose. We may revise these Terms from time to time, and the most current version will always be posted on our website.
By continuing to access or use the Platform after revisions become effective, you agree to be bound by the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

FORCE MAJEURE

Neelcamp shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, governmental actions, natural disasters, pandemics, epidemics, or any other unforeseen events.
In the event of a force majeure occurrence, Neelcamp will promptly notify you of the situation and make reasonable efforts to resume performance as soon as practicable.

WAIVER AND SEVERABILITY

The failure of Neelcamp to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity, illegality, or unenforceability shall not affect the remaining provisions hereof, which shall remain in full force and effect.

ASSIGNMENT

You may not transfer or assign your rights or obligations under this agreement without prior written consent from Neelcamp.
Neelcamp may assign its rights and obligations under these Terms without restriction, including to any affiliate, successor, or acquirer of all or substantially all of its assets or equity.

ENTIRE AGREEMENT

These Terms, along with the Privacy Policy and any other legal notices published by Neelcamp on the Platform, constitute the entire agreement between you and Neelcamp concerning the Platform. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

HEADINGS

The section titles and headings in these Terms are for convenience only and have no legal or contractual effect.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at: support@neelcamp.com

Bookings and Payments

When you book an activity through our Platform, you enter into a direct agreement with the respective provider. All bookings are subject to the provider's terms, including availability, pricing, and cancellation policies. Payments are processed through third-party payment processors, and Neelcamp does not store your payment information. You agree to pay all applicable fees associated with your bookings.

Intellectual Property Rights

All content on the Platform, including text, graphics, logos, images, and software, is the property of Neelcamp or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without prior written consent from Neelcamp.

Disclaimer of Warranties

The Platform and its services are provided "as is" and "as available" without any warranties of any kind, either express or implied. Neelcamp does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the Platform is at your sole risk.

Limitation of Liability

To the fullest extent permitted by law, Neelcamp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States.

Contact Information

If you have any questions about these Terms, please contact us at: support@neelcamp.com